Privacy Policy

TrustDice is committed to protecting the privacy and security of our users' personal data. This policy explains how we collect, use, store, share, and protect your information.

What Information Do We Collect?

When you create an account with us or make a deposit/withdrawal request, we may collect various types of information from you:

• Contact details: name, email address, phone number
• Account information: username, password (hashed), account balance
• Transaction history: deposit/withdrawal amounts, dates
• Device and usage data: browser type, IP address, operating system

How Do We Use Your Information?

We collect and use your information for the following purposes:

• To manage your account and provide you with access to our services
• To process transactions (deposits/withdrawals) in a timely manner
• To communicate with you about your account, promotions, or new features
• To improve our services, enhance user experience, and prevent potential issues

How Do We Share Your Information?

We may share your information with:

• Our parent company (Satoshi Gaming Group N.V.)
• Third-party payment processors for deposit/withdrawal purposes
• Service providers to help us deliver our services (e.g., customer support)
• Law enforcement agencies, as required by law

How Do We Protect Your Information?

We use various security measures to protect your information from unauthorized access:

• Encryption: we store sensitive data in encrypted form
• Secure protocols: we use HTTPS for online transactions and communication
• Regular security audits and updates: we continuously monitor our systems to ensure their security

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data (contact us at [support email])
• Limit processing of sensitive data (e.g., financial information)
• Withdraw consent for future marketing communications
• Report any concerns or issues regarding our services or policies

Children's Privacy

We do not intentionally collect or process data from children under the age of 18. If you are a parent or guardian, please contact us if you believe your child has provided us with personal information.

Changes to This Policy

We reserve the right to update this policy at any time without prior notice. Please review our website regularly for changes and updates.

By using our services, you acknowledge that you have read and understood our Privacy Policy. If you have any questions or concerns, please contact us at [support email].